About us

For over 20 years,

SERVICE MASTERS

HAS BEEN THE LEADER IN SERVICE

FOR MANHATTAN, BROOKLYN, QUEENS, BRONX, WESTCHESTER AND LONG ISLAND!

Now a part of the Malachy Cares Family, we are bringing our family style service and treatment to the 5 boroughs like never before!

RESPONSIVE SERVICE

When you call, you will always get a live person with a smile that wants to help you. We provide solutions for our customers backed my our industry leading 180 Day Limited Warranty. When your food equipment or refrigeration goes down, you need to rely on a company that understands the urgency of the matter. Service Masters is your business partner and caring for you and your equipment like family is what we do!

PROACTIVE MAINTENANCE

You are running a busy commercial kitchen and foodservice operation. Your time is spent caring for your business and customers, as it should. However, if your equipment is being neglected, it can lead to costly, unwanted and unnecessary repairs. That’s where Service Masters comes in! Let us worry and care for your equipment. Schedule a Proactive Maintenance hero out to your kitchen for a free consultation!

FACTORY AUTHORIZED SERVICE

That means we bring high quality service, OEM parts and factory training to a whole new level! The partnerships we have with the manufacturers allow us to have access to training and find you solutions with quality and efficiency. View our manufacturers line card To see all the lines are authorized for by clicking HERE.

ABOUT US

Service Masters has been serving NYC & Long Island for over 20 years! The founder, Vincent Pavlovsky believed in HIGH QUALITY SERVICE and being responsive to his customers and manufacturer partners alike.

 

In September 2021, Malachy Parts & Service acquired Service Masters to bring the Caring Service they provide in NJ to a new market. With the same integrity that Vincent started this business, The Malachy Family will hold that to the highest regards and continue to take care of their growing customer base throughout NYC.

We are a ONE-CALL does it ALL service company! That means if you have a commercial kitchen, restaurant, stadium, hospital, assisted living, hotel, school, correctional facility, supermarkets or anywhere food is being prepared, we can keep your operations up and running!

 

Service masters excels in commercial cooking, refrigeration, dishwashing and food prep equipment repairs, maintenance and installations in Manhattan, Brooklyn, Queens, Bronx, Westchester and Long Island!

If you need service in New Jersey, call our sister company 201-823-1415 or visit www.malachycares.com.

SERVICE AREA MAP

MANHATTAN

QUEENS

WESTCHESTER

ROCKLAND COUNTY

BROOKLYN

BRONX

LONG ISLAND

STATEN ISLAND

SERVICES

COOKING EQUIPMENT REPAIR

180 Day Limited Warranty BEST IN CLASS

Service Masters is the LEADER in Commercial Cooking Equipment Repair in NY and has been for over 20 years! We are not just another service company, we are family here and you will see the difference as a Malachy Cares company. “Malachy Cares” is our mantra, it is what we believe in and it shows. Just read our Core Values, Mission and Vision statement to see who WE truly are. We have the best, factory trained technicians in the industry ready to get your equipment up and running with minimal downtime. We repair, service, maintain and install all the cooking equipment you see below. Here is the bulk of cooking equipment we work on daily:

We are dedicated to getting your equipment up and running quickly and efficiently. We stock the largest inventory of parts in our warehouse but more importantly on our vans in the Tri-State Area! Every van is stocked with more than $15,000.00 of OEM parts to increase our chances of a first time fix. Malachy is also the FACTORY AUTHORIZED SERVICE CENTER for all of the leading brands of commercial cooking equipment.

REFRIGERATION EQUIPMENT REPAIR

180 Day Limited Warranty BEST IN CLASS

Refrigeration in a foodservice operation is critical and we know that. We’ve been doing this for more than 20 years and when you call on us, we will be there. Your walk-in refrigerator or freezer often holds thousands of dollars’ worth of product. When you call Service Masters, you will get factory trained and authorized technicians that know your equipment. We stock all the common defrost timers, thermostats and motors along with all types of refrigerant from R22, 404A to the new R290. Malachy also is partnered with various distribution centers to pick up common compressors and condensing units quickly. Our purpose is to keep your commercial refrigeration cold so you can get back to business. We repair, service, maintain and install all the cooking equipment you see below. Here is the bulk of cooking equipment we work on daily:

Service Masters is also the FACTORY AUTHORIZED SERVICE CENTER for all of the leading brands of commercial refrigeration equipment.

DISHWASHING EQUIPMENT REPAIR

180 Day Limited Warranty BEST IN CLASS

From hospitals, schools and correctional facilities to small mom and pop restaurants, we make sure that your dishwashers are working at all costs! Your patients and customers depend on clean plates day and night and when your conveyor stops or your detergent pump shuts down, that can mean complete chaos in your kitchen. Service Masters is the factory authorized service center in NY for all of the leading brands of dishwashing equipment. Our technicians are also factory trained and know your equipment better than anyone. Do not settle for less, call the experts to work on your:

FOOD PREP EQUIPMENT REPAIR

180 Day Limited Warranty BEST IN CLASS

You wake up early in the morning with passion because you care about your business. What happens when your food processor will not turn on or your slicer decides not to work at all? You call on our family to get you back to prepping for your day! Service Masters repairs all of your food prep equipment such as:

Service Masters is also the FACTORY AUTHORIZED SERVICE CENTER for all of the leading brands of commercial food prep equipment.

PLACE A SERVICE CALL

If you’re here, that means your equipment is not working! We are all about maximum UPTIME here! In order to get you on our dispatch board, please fill out all the information below. The more information, the better! You are getting the best of the best when it comes to our technicians, service team and industry leading warranty. If you are not an existing customer or have an open account, a care team member will be sending you a NEW customer form to fill out. Thank you!

 

For emergency or immediate service, please call (800) 794-1415.

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By submitting this form, you give Service Masters permission to debit your account for all services, parts and materials rendered on or after the indicated date. This is permission for transactions on your account listed above, and provides authorization for any additional service related debits or credits to your account. Should the customer fail to pay; all matters will be forwarded to our legal department. Customer agrees to pay all legal, court fees, county of Hudson.

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